Terms & Conditions

1. Acceptance of Terms

By accessing and using Siidona Marketplace ("the Website"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Use of Services

2.1 Eligibility

You must be at least 18 years old to use our services. By using this Website, you represent that you meet this age requirement.

2.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Products and Pricing

3.1 Product Information

We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, or error-free.

3.2 Pricing

All prices are listed in Ethiopian Birr (ETB) unless otherwise stated. We reserve the right to change prices at any time without prior notice.

3.3 Availability

Product availability is subject to change. We reserve the right to limit quantities or discontinue products at any time.

4. Orders and Payment

4.1 Order Acceptance

Your order constitutes an offer to purchase products. We reserve the right to accept or decline any order for any reason.

4.2 Payment

Payment terms will be communicated through our Telegram bot or other designated channels. Full payment is required before product delivery.

5. Delivery

Delivery terms, timeframes, and costs will be communicated at the time of order. We are not responsible for delays caused by circumstances beyond our control.

6. Returns and Refunds

Please refer to our Refund & Return Policy for detailed information about returns and refunds.

7. Intellectual Property

All content on this Website, including text, graphics, logos, and images, is the property of Siidona Marketplace and is protected by copyright and other intellectual property laws.

8. User Conduct

You agree not to:

• Use the Website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Website
• Transmit any harmful code or malware
• Impersonate any person or entity

9. Limitation of Liability

To the fullest extent permitted by law, Siidona Marketplace shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

10. Warranty Disclaimer

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Website will be uninterrupted or error-free.

11. Third-Party Services

Our Website integrates with Telegram and may link to other third-party services. We are not responsible for the content, policies, or practices of these third-party services.

12. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website constitutes acceptance of the modified terms.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Ethiopia.

14. Contact Information

For questions about these Terms and Conditions, please contact us at:

Email: info@siidona.com
Telegram: @sidona_market